Automation Action – On Error | ThinkAutomation

Automation Action: On Error

Control what should happen if an error occurs on subsequent actions.

The On Error action enables you to control what should happen if an error occurs on any action following the On Error action. You can add any number of On Error actions to an Automation.

Each On Error action can be set to:

  • Resume Next – just report the error in the log and continue.
  • Retry – retry the errored action. You specify the Retry Count and Pause interval. If the action still fails after the retries you have the option of sending an error report email and pausing the Message Source.
  • Go To Label – move execution to the specified label and optionally send an error report email.
  • Execute Automation – transfer execution to another Automation.

If no On Error action is used on an Automation then by default ThinkAutomation will stop execution of the current message when an error occurs, send a notification email and pause the Message Source. This enables you to investigate the error before more messages are processed. You must then re-enable the Message Source to continue processing.

This is one action from over 180 actions included with ThinkAutomation. The ThinkAutomation business process automation (BPA) solution is designed to automate on-premises and cloud-based business processes that are triggered from incoming messages. Automate messages received by email, database updates, webhooks, web forms, web chat, SMS messages, Twitter, Teams messages, documents, local files and other messages sources. Create any number of workflow automations using the drag-and-drop low-code designer. Simple fixed pricing, with unlimited message processing reduces overall costs compared to hosted automation solutions.

You can also extend ThinkAutomation by creating your own custom automation actions using the built-in designer and C#/VB.net code editor.

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