Automation for IT departments
Ambitious IT departments integrate automation for business
Ambitious IT departments integrate automation for business
Our 2025 survey showed that IT and Tech leaders believe that AI will transform job roles in the next five years. And leading IT departments should be at the forefront of that transition. It will put their companies in the best position possible to adapt to the use of AI and Automation in the workplace.
Introduce business process automation to IT departments
BPA for IT departments is becoming more commonplace. IT departments are often inundated with queries and issues in a business, and are at heart of keeping systems running smoothly. Business process automation is the first step towards streamlining IT functions.
Automate IT processes
IT automation tools like ThinkAutomation take routine processes and make them more efficient, so IT departments can increase operational efficiency. This includes ticket routing, system monitoring, improve consistency, patch management and more. Automating IT processes enables faster response times and scalability.
IT workflow automations
Introducing IT workflow automations allow IT departments to design workflows that automatically respond to events, enforce compliance, and integrate across multiple platforms. This supports the IT department’s role as a driver of digital transformation within the broader organisation.
Automation software for IT departments
Business Process Automation (BPA) is important for IT departments because it streamlines repetitive, manual tasks, allowing teams to focus on strategic priorities like system architecture, cybersecurity, and innovation. By welcoming AI in IT automation, IT departments can specify their ideal rules and ThinkAutomation will create it. Its low-code drag and drop functionality means IT departments can easily introduce workflow automations without concern of wider teams breaking any code. It reduces reliability on software developers too, meaning it can all be managed centrally.
How ThinkAutomation BPA workflows work
Setting up workflows, whether this is to process incoming requests, create a ticketing system, to automate document processing or more, is easy. ThinkAutomation identifies keywords, context and rules to extract the information needed to follow the rule set in place.